Frequently asked quetions

QWhat colour are Eyelashi Lashes?

Eyelashi Lashes only come in Black.

QAre the false lashes Re-usable & Stackable?

Yes, all the lashes are re-useable & stackable.

QWhat happens if the lashes get wet?

The hand-tied synthetic lashes will be damaged and lose their shape if they're immersed in water or other liquids.
The mink lashes can be air dried and re-curled for re-use.

QHow long does it take to apply false lashes?

On average it takes about 5 minutes to apply.

QCan I apply mascara to the false lashes?

Yes Mascara: on hand-tied lashes only
No Mascara: on mink lashes

QCan I curl my False lashes?

Yes, the lashes can be gently curled.

QHow do you clean false eyelashes?

False eyelashes can be cleaned with a q-tip and rubbing alcohol. Gently roll q-tip from bottom to top. Once they are air dried, put them back in its original box to avoid dust. Cleaning the lashes isn't a must, but to prolong usage, its recommended.

QDo the lashes come with glue?

No, but any drug store eyelash glue will do. We recommend the latex free glues for sensitive skin.

QCan I return my products that I bought from Eyelashi online to a retail Location?

Retail locations will not accept Eyelashi Online purchases. Returns on products purchased in store will vary, depending on the regulations of each different retailer.

QCan I return items purchased online?

You can return items purchased online with a Return Authorization Number (RA #). We will not be responsible for original shipping costs, return-shipping costs, exchange shipping costs, or customs.

If you have further questions, Eyelashi would be more than happy to assist you.
Please contact: support@eyelashi.com

For media inquiries please email us:
pr@eyelashi.com